Case study

Making a Sensitive Fertility Procedure Easier for Patients to Understand

Woman comparing medical animation illustrations of a syringe and a pill

About ExEm Women’s Health

ExEm Women’s Health is a medical company focused on improving fertility diagnostics through patient-friendly solutions.

One of its key solutions is ExEm Foam, a medium used in the foam procedure, also known as HyFoSy, to assess whether the fallopian tubes are open or blocked. This procedure supports fertility checkups, as blocked fallopian tubes can be one reason people experience difficulty conceiving.

ExEm needed a patient education video that could explain the procedure clearly, accurately, and calmly for both patients and healthcare providers.

The Challenge: Patients Needed to See What the Explanation Could Not Easily Show

Fertility procedures can be difficult to explain because they involve anatomy, internal movement, medical terms, and emotional uncertainty.

In a consultation, a patient may hear what the procedure involves but still struggle to picture what will happen inside the body. That gap can create confusion, repeated questions, or unnecessary worry, especially when patients compare a newer method with older procedures such as HSG.

For ExEm, the challenge was not only to simplify medical language. The explanation had to make the process visible without making it feel overwhelming, while giving doctors a consistent resource they could use across patient conversations.

ExEm Women’s Health - Patient Education
ExEm Women’s Health - Patient Education

The Solution: A Calm Visual Explanation of the Procedure

F.Learning Studio created a whiteboard explainer video that broke the foam procedure into a clear, step-by-step visual sequence.

The goal was to help patients understand what happens, where it happens, and why each step matters — without relying on dense medical language.

The visual approach included:

  • Simple anatomy visualization to show the uterus, fallopian tubes, and how the foam moves during the procedure.
  • Step-by-step sequencing so patients could follow the process from preparation to assessment.
  • A clean whiteboard style to keep attention on the explanation rather than decorative details.
  • A calm narrative tone to support clarity and reassurance around a sensitive topic.
  • Localized versions for the US, EU, and French markets to reflect regional terminology, rules, and communication needs.
Visual Explanation of the Procedure

The Results

The video gave ExEm a consistent patient education asset that could support both clinical conversations and wider market communication.

For patients, the explanation made the foam procedure easier to picture and revisit after a consultation. For healthcare providers, it offered a clear resource to explain the same procedure consistently without overwhelming patients with technical detail.

By turning an internal medical process into a calm visual explanation, ExEm helped patients better understand what to expect and supported more informed conversations around fertility diagnostics.

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